Our people and the services we provide throughout the New York tri-state area define our smart home company. We take pride in delivering a first-class client experience and work diligently to keep our staff trained and focused on exceeding our client’s expectations. Our role as technology advocate begins with initial client discovery meetings and always takes us through the long-term service and care of completed installations.
Consultation
With our extensive experience providing smart home automation technology and residential control systems from Manhattan to the Caribbean, we are able to provide thoughtful discussion and valuable insight about what products and solutions work best to achieve a desired result for you. We advise on what brands and technologies are reliable and which play well with others. Get up-to-speed on the latest innovations and trends and have your questions answered. With our collaborative approach expect to get ideas and creative suggestions on how to incorporate technology to enhance your life at home or for a business. We can even let you know what to avoid or where to proceed with caution, which can save time, money and frustration.
Project Specification
We can apply our knowledge and expertise to documenting requirements for AV and integrated technology products, materials and services for a proposed project. We can work together with architects and engineers to assist in preparing contract documents and construction requirements. Our specifications describe the type and quality of every product required for the project including functionality, installation and finishing. Codes and standards are addressed where appropriate.
Design & Engineering
Comprehensive and thoughtful system design and engineering up front leads to the best balance of functionality, reliability and aesthetics. Avoid costly mistakes or change orders, having to do something twice, or tearing up walls once they’ve been closed. Careful attention is given to the numerous details involved with smart technology and integrated systems to ensure they are easy to use and deliver consistent performance and allow for future expansion or upgrades. Everything from wiring infrastructure, hardware location, control device placement, user interface design, power management and blending equipment with architectural elements and interiors is planned out in advance.
Lighting Control Design
Our in-house lighting control experts will create an efficient and elegant lighting solution that illuminates your space for function and aesthetics. We consult and collaborate with architects, engineers, interior designers and general contractors. You’ll receive system documentation and electrical plans. Our lighting control services include designing the perfect system for automating the lights in one room, several areas, or throughout your entire property.
System Documentation
A smoother construction process is achieved when the technology system design is documented in advance of actual construction. All parties involved in building your space benefit from clearly defined drawings for device location, pre-wire, technical power, schematics, rack elevation, lighting control, motorized window treatments, equipment space planning, video sightlines, requirements for video, and more. We coordinate with your entire design team to reduce confusion and achieve a smooth and efficient project from start to finish.
Project Management
A smart home automation project takes effective planning, organizing, and allocating resources to make sure it’s completed on time and with the desired result. Additionally, procedures and protocols need to be met and unforeseen problems should be resolved quickly. Our dedicated project managers oversee all details and consistently communicate with the contractor, subcontractors and owner. Job sites are dynamic with many moving parts and having a solid, experienced person responsible for bringing it all together makes all the difference. Given the multi-faceted nature of integrating different sub-systems from residential audio/video systems, lighting control, HVAC control, security, home networking, etc., we take a proactive approach and over-communicate every step of the way. Whether you're in New York or halfway around the world, we're able to manage your smart home automation project from start to finish.
Implementation
Putting all the parts and pieces together for smart technology and integrated systems needs to be executed with skill, precision, and some finesse. As much as we value our manufacturer partners, different products and brands have nuances that require special know-how and experience to optimize installation and access all the needed functionality. Our trained technicians receive ongoing education and stay up-to-date on the latest standards and best practices. We take pride in executing your system design with quality craftsmanship so it functions as desired and is reliable.
Programming
You may have a beautiful, high performance vehicle, but if you can’t easily turn it on or drive it where you want to go, then it’s not as valuable. The same holds true with the user interface for your integrated technology system. Making sophisticated technology easy to use and simple for any user to get a high level of performance requires advanced work on the back end. Control systems continue to bring together more sub-systems from audio/video, media, lighting, shading, climate, etc.. It’s as if each is speaking a different language and we translate everything together so it speaks one language to you that’s easy to understand. Even if the equipment is properly selected and is robust, the programming effort will determine the intuitive operation. Our programmers balance the technical know-how with the human element so you won’t need a manual filled with lots of instructions whether you’re using a touch screen, keypad, remote, or smart device to control your system.
Commissioning
Our commissioning services allow us to ensure each system we install meets your goals for usability and design, from initial documentation to final optimization. We conduct vigorous testing of all the devices and systems so that we can know with certainty that your technology is operating at peak performance. More importantly, by simultaneously testing the system with numerous technicians we are able to simulate the way it will actually be used by you and your family.
System Monitoring
Peace of mind, scheduling maintenance, and optimizing system performance for functionality and energy savings is accomplished with system monitoring services. From a dashboard on a touch screen or a secure software application on a computer or smart device, real time information is accessible to provide status of lighting, temperature, security, and more 24/7 whether you’re there or on the other side of the globe. IP Devices and service provider accounts are effectively managed including information and documents such as warranties and device manuals.
Maintenance & Support
Just as a vehicle needs regular maintenance and over time requires service or replacement of parts, the same is true with smart technology and integrated systems. We provide continued tuning and system adjustments at set time intervals based on your unique system to maximize performance levels. When something goes wrong, which is an inevitable truth about electronics, we will be there to fix it quickly. Plus the fact that constant innovation continues to advance electronic equipment means there may be new features and enhanced performance that you will want whether it’s for the video, music, security or control in your space. That’s why we take a proactive approach to communicating with you about the latest technology that is really important for you to consider and when updates to software and firmware are available. We’re here when you need us and are a trusted advisor you can count on.